GRM Digital
Memberships & NFPs

IAP

The International Association of Prosecutors represents prosecutors worldwide. GRM replaced an ageing website with a secure, multilingual platform that gives a global membership one shared home — a public site, a member management system and a collaboration portal, all built on Kentico Xperience 13.

Services

  • Digital Strategy
  • Website Development
  • Managed Services

The client

A global profession, connected

The IAP provides a platform for collaboration, knowledge sharing and professional development across international legal communities. Given the sensitivity of its members work, security and reliability come before anything else.

The challenge

The existing website had fallen behind the organisation it represented. Members had nowhere central to find each other or the resources they needed, membership administration ran on manual effort, and the previous agency was not delivering.

The IAP needed a modern public presence, a single source of truth for member data, and a partner prepared to work alongside its own infrastructure and operations teams.

Diagram showing the IAP public website, member management system and communication portal built on Kentico Xperience 13

The solution

One website, two platforms, one membership

GRM delivered a modern public website plus two connected platforms: a member management system with self-service and one record per member, and an information and communication portal for forums, messaging and shared resources. All three run on Kentico Xperience 13, with multilingual content, personalisation and e-commerce built in.

Platform capabilities

Built for a membership in five languages

A global body cannot serve its members in one language. Every member arrives somewhere that already makes sense to them.

Languages
English, Russian, Spanish, Chinese and Arabic
Platform
Kentico Xperience 13
Member experience
Advanced search, personalised content and member self-service
Transactions
Membership e-commerce handled on the platform
Security
High-level security and GDPR compliance for sensitive member data
Performance
CDN delivery for members worldwide

The results

What changed

  • A credible, accessible public website that reflects a global professional body.
  • One record per member, with self-service replacing manual administration.
  • A collaboration portal where guidance and practice are shared, not siloed.
  • Managed hosting, security and support that continue today.

Planning a membership platform?

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